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Affiliate Program Terms & Conditions | Find It All (FIA)

Find It All (FIA)

A Brand under Innovara Marketing Inc.
Designed By Adrian
Dated: 30th September 2026

AFFILIATE PROGRAM TERMS & CONDITIONS

Document ID: FIA-POL-014
Version: 1.0
Status: ACTIVE — Company-Approved Publication Version
Classification: PUBLIC
Effective Date: 30th September 2026
Last Updated: 30th September 2026
Legal Operator: Innovara Marketing Inc.
Brand: Find It All (FIA)


1. Purpose

These Affiliate Program Terms & Conditions (“Affiliate Terms”) govern participation in the Find It All (“FIA”) Affiliate Program.

The FIA Affiliate Program is designed to allow approved participants to promote eligible FIA products or services and earn commission on qualifying referrals according to these Terms.

These Terms explain:

  • Affiliate eligibility;

  • approval;

  • referral attribution;

  • commission rates;

  • Tier-Eligible services;

  • payout rules;

  • disclosure requirements;

  • promotional standards;

  • prohibited conduct;

  • fraud prevention;

  • use of FIA branding;

  • taxation;

  • suspension; and

  • termination.


2. Who Operates the Program

Find It All (FIA) is a brand under Innovara Marketing Inc.

Innovara Marketing Inc. owns, operates and manages the FIA Affiliate Program.

References to “FIA,” “Find It All,” “we,” “us” or “our” mean Innovara Marketing Inc. operating the FIA brand.


3. When the Affiliate Program Becomes Operational

Publication of these Terms does not itself mean that:

  • Affiliate registration;

  • Affiliate links;

  • tracking;

  • dashboards;

  • commission reporting; or

  • automated payouts

are currently available to the public.

An Affiliate relationship becomes active only when FIA has:

  • accepted the participant;

  • activated the applicable Affiliate arrangement; and

  • provided or approved the applicable referral method.

FIA should not publicly represent dashboard or automated tracking functionality as live until that functionality is actually operational.


4. Acceptance of These Terms

By applying for, accepting or participating in an activated FIA Affiliate arrangement, the Affiliate agrees to these Terms and applicable FIA policies.

FIA may require electronic acceptance during:

  • application;

  • onboarding;

  • account activation;

  • link issuance; or

  • another appropriate program step.


5. Eligibility

An Affiliate must:

  • have legal capacity to enter into the Affiliate relationship;

  • provide accurate application information;

  • use the Program for lawful purposes;

  • comply with applicable marketing laws;

  • follow FIA disclosure requirements;

  • follow FIA Brand rules; and

  • comply with these Terms.

FIA may restrict participation in particular jurisdictions, industries or promotional channels where necessary.


6. FIA May Review Applications

Submitting an Affiliate application does not guarantee acceptance.

FIA may consider matters such as:

  • promotional method;

  • website or social presence;

  • brand alignment;

  • intended audience;

  • reputation;

  • compliance history;

  • fraud risk;

  • legal restrictions; and

  • other legitimate program considerations.


7. Application Information Must Be Accurate

Applicants must not provide:

  • false identities;

  • fake websites;

  • misleading traffic statistics;

  • fabricated business information;

  • fake social profiles;

  • stolen payment information; or

  • other materially false application information.

Material misrepresentation may result in rejection or termination.


INDEPENDENT RELATIONSHIP

8. Affiliates Are Independent Participants

An Affiliate is an independent referral and marketing participant.

Participation does not create an:

  • employment relationship;

  • partnership;

  • franchise;

  • joint venture;

  • ownership interest;

  • fiduciary relationship; or

  • general agency relationship

between the Affiliate and Innovara Marketing Inc.


9. No Authority to Bind FIA

An Affiliate may not:

  • enter into contracts for FIA;

  • negotiate unauthorized FIA prices;

  • promise refunds on FIA’s behalf;

  • issue guarantees for FIA;

  • collect money on FIA’s behalf unless expressly authorized;

  • provide legal commitments for FIA; or

  • otherwise represent that the Affiliate can bind Innovara Marketing Inc.


10. Affiliate vs Freelancer / Sales Representative

The FIA Affiliate Program is separate from FIA’s freelancer or sales-representative compensation model.

Affiliates generally:

  • promote FIA independently;

  • refer potential customers; and

  • earn eligible referral commissions.

They do not automatically receive the duties, responsibilities or compensation structure of an FIA sales representative.


STANDARD AFFILIATE COMMISSION

11. Standard FIA-Site Commission

Unless an eligible offer is expressly designated otherwise, the standard FIA Affiliate commission is:

4% of the first qualifying sale only.

The commission applies only where the transaction satisfies FIA’s attribution and eligibility rules.


12. First Qualifying Sale Only

The standard 4% commission applies to the first qualifying sale attributed to the Affiliate.

Under the standard program, commission is not repeatedly earned merely because the same customer later:

  • makes another purchase;

  • renews a subscription;

  • renews a service;

  • pays another recurring invoice; or

  • purchases another ordinary FIA-site service.


13. No Standard Recurring Commission

Unless FIA expressly designates a particular offer otherwise in writing, the standard Affiliate Program does not pay commission on:

  • renewals;

  • repeat purchases;

  • recurring billing;

  • subsequent subscription periods; or

  • later purchases by the same referred customer.


ATTRIBUTION

14. Standard Attribution Window

FIA’s standard Affiliate attribution model uses a:

protected 24-hour first-valid-click window.


15. First-Valid-Click Rule

When a customer generates a valid Affiliate referral, the first valid Affiliate click establishes the protected attribution window.

During that active window, a later Affiliate click should not ordinarily replace the Affiliate who established the valid attribution.


16. Window Duration

The standard attribution window lasts for:

24 hours from the first valid Affiliate click.

The customer must complete the qualifying purchase within that window for the standard referral to qualify, subject to these Terms.


17. After the Window Expires

If the protected 24-hour window expires before the customer completes a qualifying purchase, that attribution expires.

A later valid Affiliate referral may then create a new 24-hour attribution window.


18. Tracking Technology

Where Affiliate tracking functionality is active, FIA may use:

  • Affiliate links;

  • referral parameters;

  • cookies;

  • referral identifiers;

  • account attribution;

  • transaction records; or

  • other reasonable technical methods

to determine attribution.


19. Privacy Choices

Affiliate attribution remains subject to applicable privacy and cookie requirements.

An Affiliate is not entitled to override a user’s lawful privacy choice merely to preserve commission attribution.


20. Tracking Errors

Tracking technology is not guaranteed to operate perfectly in every circumstance.

Attribution may be affected by factors such as:

  • cookie deletion;

  • privacy settings;

  • blocked technologies;

  • device changes;

  • browser restrictions;

  • incomplete referral URLs;

  • system errors; or

  • unsupported customer behaviour.

Where appropriate, FIA may review reliable evidence concerning an attribution issue.


QUALIFYING SALES

21. What Is a Qualifying Sale?

A Qualifying Sale is an eligible transaction that:

  • is attributed to the Affiliate under FIA’s applicable attribution rules;

  • involves an eligible FIA offer;

  • is genuinely made by a customer;

  • is successfully paid;

  • is not fraudulent;

  • is not cancelled or otherwise disqualified;

  • satisfies applicable offer conditions; and

  • complies with these Terms.


22. Payment Must Be Realized

Commission is not earned merely because:

  • a customer clicks a link;

  • submits a form;

  • requests a quotation;

  • receives an invoice;

  • verbally agrees to purchase; or

  • enters an unpaid order.

The applicable qualifying payment must be realized by FIA.


23. Commissionable Amount

FIA calculates commission according to the commissionable amount assigned to the eligible offer.

Unless the applicable Affiliate offer states otherwise, amounts that are not ordinarily intended to generate Affiliate commission may include:

  • sales tax;

  • refunded amounts;

  • chargebacks;

  • separately stated government fees;

  • non-commissionable pass-through expenses; and

  • other amounts expressly excluded from the relevant offer.

The applicable Affiliate offer or program system may identify the commissionable basis.


TIER-ELIGIBLE SERVICES

24. Selected Tier-Eligible Services

Certain FIA services may be specifically designated as Tier Eligible.

A Tier-Eligible service may qualify for a higher total Affiliate commission based on the Affiliate’s qualifying Tier-Eligible monthly sales.

Not every FIA product or service is Tier Eligible.


25. Tier Commission Structure

For services expressly designated Tier Eligible, FIA’s current monthly total Affiliate commission structure is:

Monthly Tier-Eligible Qualifying SalesTotal Commission Rate
Below CAD $10,00010%
CAD $10,000 to $24,999.9915%
CAD $25,000 and above20%

The maximum standard Tier-Eligible rate is 20%.


26. The 4% Is Included in the Tier

For Tier-Eligible services, the initial 4% is part of the final applicable commission rate.

It is not added on top of the applicable 10%, 15% or 20%.

For example, if the final applicable tier is 15%, the total commission is 15%, not 19%.


27. Initial Tier Commission Credit

For a Tier-Eligible service, the first 4% may be credited after the qualifying customer payment has been realized and approved under FIA’s program rules.


28. Remaining Tier Top-Up

The remaining Tier-Eligible commission becomes eligible only after:

  • the applicable service reaches its defined completion milestone;

  • the transaction remains eligible;

  • the applicable monthly Tier-Eligible sales total is finalized; and

  • FIA completes any applicable fraud, refund or eligibility review.


29. Month-End Tier Determination

The final Tier-Eligible rate is determined using the qualifying Tier-Eligible sales credited to the Affiliate for the relevant monthly period.

A higher tier achieved for one month does not automatically continue into another month.


30. Standard Sales Do Not Increase Tier Volume

Ordinary standard FIA-site referrals do not increase the Affiliate’s Tier-Eligible monthly total unless FIA expressly identifies the applicable offer as Tier Eligible.


31. How FIA Identifies Tier-Eligible Offers

Where the Affiliate dashboard or Affiliate system is operational, FIA may mark qualifying offers as Tier Eligible.

If FIA uses another approved Affiliate process, Tier eligibility may be identified through the applicable written offer or program communication.

An Affiliate should not assume that a service is Tier Eligible merely because it has a higher price.


EXCLUDED TRANSACTIONS

32. Self-Purchases

Unless FIA expressly authorizes otherwise, an Affiliate does not earn commission by purchasing through their own Affiliate link.


33. Controlled-Business Self-Referrals

Commission is not payable on transactions where the Affiliate uses another business, corporation, account or entity they control primarily to generate Affiliate commission on their own purchase.


34. Fake or Manipulated Transactions

Commission is not payable on:

  • fabricated transactions;

  • sham purchases;

  • fraudulent orders;

  • collusive transactions;

  • stolen payment transactions;

  • artificial transactions created solely to generate commission; or

  • other manipulated activity.


35. Refunded Transactions

If a qualifying sale is later fully refunded, the associated commission may be:

  • cancelled;

  • reversed;

  • deducted from an unpaid balance; or

  • recovered where permitted by law and these Terms.


36. Partial Refunds

Where a transaction is partially refunded, FIA may proportionately adjust the associated commission where appropriate.


37. Chargebacks

A transaction subject to:

  • chargeback;

  • payment reversal;

  • fraud reversal; or

  • other non-payment

may be disqualified from commission.


38. Cancelled Services

Where a service is cancelled before the applicable commission-earning conditions are satisfied, some or all associated commission may become ineligible.


PAYOUTS

39. Target Payout Date

FIA’s standard target payout date is:

the 15th of each month for approved prior-period commissions.

This is a target processing date rather than a guarantee that funds will appear in the Affiliate’s financial account on that exact date.

Banking and payment-provider processing time may apply.


40. Minimum Payout Threshold

The standard minimum payout threshold is:

CAD $50.

Where an approved commission balance is below CAD $50, FIA may carry it forward until the minimum payout threshold is reached.


41. Approved Commissions

Only commissions that have passed applicable:

  • attribution;

  • transaction;

  • payment;

  • refund;

  • fraud;

  • tier;

  • completion; and

  • compliance checks

are eligible for payout.


42. Required Payout Information

Affiliates must provide accurate information reasonably necessary for FIA to issue payment.

This may include:

  • legal name;

  • business name;

  • payment details;

  • address;

  • tax information where required; and

  • other reasonably necessary payout information.


43. Payment Processing Delays

FIA may delay a payout where reasonably necessary because of:

  • incomplete payment information;

  • unresolved fraud concerns;

  • refund exposure;

  • chargeback investigation;

  • identity questions;

  • legal restrictions;

  • payment-provider issues; or

  • another legitimate compliance matter.


44. Payout Records

Where Affiliate reporting functionality is active, FIA may provide information showing matters such as:

  • referrals;

  • qualifying sales;

  • commission status;

  • adjustments;

  • tiers;

  • paid commission; or

  • pending commission.

The Affiliate should promptly report suspected material errors.


PROMOTIONAL DISCLOSURE

45. Affiliates Must Disclose Their Relationship

Affiliates must clearly disclose their material relationship with FIA when promoting FIA in circumstances where the relationship could affect how consumers understand the recommendation.

The possibility of earning commission is a material connection.


46. Disclosure Must Be Clear

Affiliate disclosure should be:

  • clear;

  • understandable;

  • prominent;

  • reasonably close to the promotion; and

  • visible to the audience before or at the time they encounter the Affiliate recommendation.


47. A Link Alone Is Not Enough

Merely:

  • using an Affiliate link;

  • tagging FIA;

  • placing a discount code;

  • writing “partner” in a biography; or

  • including a disclosure hidden among many hashtags

may not adequately disclose the Affiliate relationship.


48. Suggested Affiliate Disclosure

Depending on the promotional format, Affiliates may use clear wording such as:

“Affiliate disclosure: I may earn a commission if you purchase through this FIA link.”

or:

“This is an affiliate link. I may earn a commission from qualifying FIA purchases.”

Equivalent clear wording may be used where appropriate.


49. Platform-Specific Disclosure

The Affiliate is responsible for ensuring disclosure is appropriate for the:

  • website;

  • social-media post;

  • video;

  • livestream;

  • email;

  • message;

  • podcast; or

  • other promotional format.

Video or audio content may require disclosure in a form users can reasonably notice.


TRUTHFUL PROMOTION

50. Affiliates Must Be Accurate

Affiliates must not make materially false or misleading statements about FIA.

This includes claims about:

  • FIA services;

  • prices;

  • discounts;

  • verification;

  • business outcomes;

  • availability;

  • customer results;

  • government relationships;

  • commissions;

  • Marketplace functionality; or

  • other FIA features.


51. No Unauthorized Guarantees

Affiliates must not guarantee:

  • rankings;

  • traffic;

  • leads;

  • sales;

  • revenue;

  • profit;

  • business success;

  • customer acceptance;

  • grants;

  • financing;

  • regulatory approval; or

  • return on investment

unless FIA expressly provides an authorized guarantee for the particular offer.


52. Do Not Promote Planned Features as Live

Affiliates must distinguish between:

  • active FIA features; and

  • planned, beta, future or unavailable features.

An Affiliate must not promote FIA Marketplace transactions, Affiliate dashboards or other functions as operational before FIA has actually activated them.


EMAIL, SMS AND ELECTRONIC MARKETING

53. Affiliate Marketing Must Follow Applicable Law

Affiliates are responsible for complying with laws applicable to their marketing activities.

Where Canada’s Anti-Spam Legislation (“CASL”) applies to an Affiliate’s commercial electronic messages, the Affiliate must satisfy applicable requirements concerning:

  • consent or another permitted basis;

  • identification;

  • contact information;

  • unsubscribe mechanisms; and

  • compliance records.


54. FIA Does Not Provide Automatic Marketing Consent

Participation in the FIA Affiliate Program does not provide the Affiliate with a general list of people who have consented to receive the Affiliate’s marketing.

The Affiliate is responsible for establishing the legal basis for their own communications.


55. No Email Harvesting

Affiliates must not scrape or harvest:

  • FIA user emails;

  • business emails;

  • customer information; or

  • other contact details

for unlawful or unauthorized mass marketing.


56. Unsubscribe Requests

Affiliates must honour applicable unsubscribe requirements.

FIA may suspend Affiliates that repeatedly engage in unlawful or abusive electronic marketing.


PAID ADVERTISING

57. Paid Media

Affiliates may use paid advertising only in accordance with:

  • these Terms;

  • FIA promotional guidelines;

  • advertising-platform rules; and

  • any campaign-specific restrictions supplied by FIA.


58. FIA Brand Search Advertising

Unless FIA gives written permission, Affiliates must not bid on FIA-owned brand terms in paid search in a manner designed to intercept users already seeking FIA directly.

Restricted terms may include:

  • Find It All;

  • FIA;

  • Innovara Marketing Inc.;

  • FIA product or program names; and

  • confusingly similar variations.


59. Misleading Advertisements

Affiliates must not create paid advertisements that falsely appear to be:

  • an official FIA advertisement;

  • FIA customer support;

  • an FIA corporate account;

  • a government service; or

  • another official FIA channel

unless FIA has expressly authorized the presentation.


DOMAINS AND SOCIAL ACCOUNTS

60. Domain Names

Affiliates must not register domain names that reasonably create a false impression that the domain is owned or operated by FIA.


61. Social Handles

Affiliates must not create social-media handles that falsely represent themselves as:

  • FIA’s official account;

  • official FIA support;

  • FIA verification;

  • Innovara Marketing Inc.; or

  • another official FIA function.


COUPONS AND DISCOUNTS

62. Authorized Offers Only

Affiliates may promote only FIA:

  • prices;

  • coupon codes;

  • discounts;

  • promotional offers; or

  • bonuses

that FIA has actually authorized.


63. No Fake Discounts

Affiliates must not invent:

  • coupon codes;

  • sale prices;

  • fake countdowns;

  • false scarcity;

  • unauthorized bundles; or

  • other incentives.


64. Expired Promotions

Affiliates should remove or update expired FIA promotions within a reasonable period after becoming aware that the promotion has ended.


REVIEWS AND TESTIMONIALS

65. Genuine Experience

If an Affiliate gives a personal review or testimonial about FIA, it should reflect their genuine experience.


66. Material Connection Disclosure

The Affiliate relationship should be disclosed when the Affiliate provides an opinion or recommendation concerning FIA.


67. No Fake Testimonials

Affiliates must not:

  • fabricate testimonials;

  • create fake customer reviews;

  • purchase false reviews;

  • use AI to manufacture fake experiences; or

  • misrepresent another person’s experience.


COOKIE AND ATTRIBUTION ABUSE

68. Cookie Stuffing

Cookie stuffing is prohibited.

Affiliates must not place or cause an Affiliate attribution identifier to be stored without a genuine user interaction that FIA recognizes as a valid referral.


69. Forced Clicks

Affiliates must not use:

  • invisible links;

  • hidden redirects;

  • pop-under schemes;

  • forced clicks;

  • unauthorized browser extensions;

  • misleading download buttons; or

  • similar methods

to create false referral attribution.


70. Attribution Manipulation

Affiliates must not attempt to manipulate FIA attribution through:

  • automated clicks;

  • fake traffic;

  • duplicate accounts;

  • artificial redirects;

  • stolen referral codes;

  • transaction collusion; or

  • other deceptive methods.


BRAND AND INTELLECTUAL PROPERTY

71. Limited Brand Licence

While an Affiliate remains in good standing, FIA may allow the Affiliate to use approved FIA promotional materials solely for authorized Affiliate promotion.

This permission is:

  • limited;

  • non-exclusive;

  • non-transferable;

  • revocable; and

  • subject to FIA Brand rules.


72. No Ownership

Affiliate participation does not transfer ownership of:

  • FIA trademarks;

  • logos;

  • content;

  • marketing materials;

  • badges; or

  • other FIA intellectual property.


73. Modification of FIA Assets

Affiliates must not materially modify FIA Brand assets in a misleading or damaging manner.

FIA may require correction or removal of unauthorized brand use.


AI AND AUTOMATED PROMOTION

74. AI-Assisted Affiliate Content

Affiliates may use AI-assisted tools where otherwise permitted, but remain responsible for the resulting content.


75. AI Content Must Be Accurate

AI-generated promotional content must not:

  • fabricate FIA features;

  • invent prices;

  • invent discounts;

  • create fake testimonials;

  • misrepresent commission;

  • falsely claim Marketplace functionality is live; or

  • make another materially misleading statement.


PRIVACY

76. Customer Information

Affiliates do not receive unrestricted rights to customer personal information merely because they generated a referral.


77. Tracking Information

Affiliate tracking information is handled according to FIA’s:

  • Privacy Policy;

  • Cookie & Tracking Policy; and

  • applicable Affiliate Tracking & Attribution Disclosure.


78. No Unauthorized Customer Lists

Affiliates may not demand or obtain FIA customer information beyond what FIA lawfully makes available for legitimate Program administration.


TAXES

79. Affiliate Tax Responsibilities

Affiliates are responsible for understanding and complying with their own:

  • income-tax;

  • sales-tax;

  • business-registration;

  • invoicing; and

  • other tax obligations

applicable to Affiliate earnings.

FIA does not provide individualized tax advice through the Affiliate Program.


80. Tax Information Requests

FIA may request tax-related information where reasonably necessary to:

  • issue payments;

  • maintain records;

  • satisfy reporting requirements; or

  • comply with applicable law.


RECORDS AND AUDIT

81. FIA Program Records

FIA may maintain records relating to:

  • Affiliate approval;

  • referral clicks;

  • attribution;

  • qualifying sales;

  • commissions;

  • payouts;

  • refunds;

  • chargebacks;

  • compliance;

  • promotional violations; and

  • fraud investigations.


82. Affiliate Records

Affiliates should maintain records reasonably necessary to demonstrate compliance with matters such as:

  • advertising disclosures;

  • consent for marketing communications;

  • promotional claims;

  • tax reporting; and

  • other applicable requirements.


MONITORING AND COMPLIANCE

83. FIA May Review Affiliate Promotion

FIA may review publicly available Affiliate promotion to assess compliance with these Terms.

This may include reviewing:

  • websites;

  • public social-media posts;

  • public advertisements;

  • publicly available videos; or

  • other public promotional material.


84. Correction Requests

Where FIA identifies a problem, FIA may ask the Affiliate to:

  • add disclosure;

  • remove a claim;

  • correct a price;

  • remove outdated material;

  • stop unauthorized advertising;

  • correct Brand use; or

  • otherwise address the issue.


SUSPENSION

85. FIA May Suspend Affiliate Participation

FIA may suspend an Affiliate where there is a reasonable concern involving:

  • fraud;

  • misleading advertising;

  • disclosure failures;

  • spam;

  • payment manipulation;

  • self-referrals;

  • cookie stuffing;

  • intellectual-property misuse;

  • security concerns; or

  • another material violation.


86. Commission During Investigation

Where commission is reasonably connected to suspected misconduct, FIA may temporarily hold the affected commission while the issue is investigated.

A temporary hold does not necessarily mean that FIA has made a final finding of misconduct.


TERMINATION

87. Affiliate Termination

Either party may end the Affiliate relationship subject to these Terms and any applicable written program arrangement.

FIA may terminate participation immediately for serious misconduct.


88. Effect of Termination

After termination, the Affiliate must stop representing themselves as an active FIA Affiliate.

FIA may disable:

  • Affiliate links;

  • referral identifiers;

  • dashboard access;

  • promotional permissions; or

  • other Affiliate functionality.


89. Previously Earned Commission

Approved commission properly earned before termination may remain payable, subject to:

  • refunds;

  • chargebacks;

  • fraud;

  • offsets permitted by law;

  • minimum payout requirements; and

  • these Terms.

Commission connected with prohibited or fraudulent activity may be disqualified.


PROGRAM CHANGES

90. Changes to Commission or Program Rules

FIA may change the Affiliate Program prospectively.

Changes may involve:

  • eligible products;

  • commission rates;

  • attribution windows;

  • tier thresholds;

  • payout cycles;

  • minimum payout thresholds;

  • promotional rules; or

  • technical systems.

Material changes will not be applied retroactively to an already properly earned commission unless required to correct fraud, error or another legally permitted issue.


91. Notice of Material Changes

Where appropriate, FIA may provide notice through:

  • Affiliate email;

  • Affiliate account;

  • dashboard;

  • Program page;

  • updated Terms; or

  • another reasonable communication method.


NO GUARANTEED INCOME

92. No Earnings Guarantee

FIA does not guarantee that an Affiliate will earn:

  • any commission;

  • minimum monthly income;

  • a particular number of referrals;

  • traffic;

  • customers;

  • conversions;

  • revenue; or

  • other financial results.

Affiliate results depend on many factors outside FIA’s control.


INDEPENDENT BUSINESS EXPENSES

93. Affiliate Costs

Unless FIA expressly agrees otherwise, Affiliates are responsible for their own:

  • equipment;

  • internet;

  • advertising expenses;

  • software;

  • taxes;

  • business expenses; and

  • promotional costs.

Affiliates should not spend money based on an assumption of guaranteed Affiliate earnings.


INDEMNITY AND RESPONSIBILITY

94. Affiliate Responsibility

The Affiliate is responsible for their own:

  • marketing conduct;

  • communications;

  • claims;

  • content;

  • legal compliance;

  • tax compliance; and

  • use of Affiliate materials.


95. Unauthorized Promises

FIA is not responsible for an unauthorized promise made independently by an Affiliate.

An Affiliate may be responsible for losses or claims resulting from their own unlawful or unauthorized conduct, subject to the applicable agreement and law.


RELATIONSHIP WITH OTHER FIA DOCUMENTS

96. Related Documents

These Terms should be read together with:

  • Terms of Service;

  • Privacy Policy;

  • Cookie & Tracking Policy;

  • Acceptable Use Policy;

  • Copyright & Intellectual Property Policy;

  • Payment, Billing, Refund & Payout Policy;

  • Affiliate Promotion & Disclosure Guidelines;

  • Affiliate Tracking & Attribution Disclosure where applicable; and

  • applicable campaign-specific terms.


DISPUTES

97. Affiliate Disputes

Affiliate disputes may include matters concerning:

  • attribution;

  • qualifying sales;

  • commission calculation;

  • tier determination;

  • payout;

  • suspension;

  • termination; or

  • promotional compliance.

Disputes should first be submitted through FIA’s applicable Affiliate or policy enquiry process.


98. Evidence

FIA may review:

  • tracking records;

  • payment records;

  • account records;

  • referral information;

  • promotional materials;

  • customer transaction records; and

  • other relevant information

when evaluating an Affiliate dispute.


GOVERNING LAW

99. Governing Law

Unless mandatory law requires otherwise, these Affiliate Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario.


AFFILIATE ENQUIRIES

100. Questions About These Terms

For Affiliate Program questions, use the FIA Policy, Privacy & Legal Enquiry Form.

Select:

Policy / Document: Affiliate Program Terms & Conditions — FIA-POL-014

Suggested enquiry types include:

  • Affiliate Program Question;

  • Application / Eligibility;

  • Referral Attribution;

  • 24-Hour Attribution;

  • Commission Question;

  • Tier-Eligible Commission;

  • Commission Adjustment;

  • Payout Question;

  • Disclosure Question;

  • Affiliate Marketing Compliance;

  • Affiliate Account / Suspension;

  • Affiliate Dispute; or

  • Other Affiliate Matter.

Where relevant, provide:

  • Affiliate name;

  • Affiliate account email;

  • referral or transaction reference;

  • date;

  • applicable offer;

  • affected commission; and

  • description of the issue.

Please do not submit passwords, complete payment-card information or unnecessary sensitive personal information.

Policy Contact: privacyandterms@finditall.ca
Legal Operator: Innovara Marketing Inc., Toronto, Ontario, Canada
General FIA Contact: info@finditall.ca | +1 437 484 2532



Find It All (FIA)
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Information submitted through this form will be handled in accordance with FIA’s Privacy Policy.

For general enquiries: info@finditall.ca
For policy and privacy matters: privacyandterms@finditall.ca

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