Contact Us
Every Connection Starts With a Conversation.
Let's Create Growth Opportunities Together Whether you're exploring Find It All, managing your business, shopping through the Marketplace, booking a service or looking for professional growth support, we want to make reaching the right team simple.
Tell us what you need, and we'll help direct your enquiry to the appropriate place.
Your questions matter. Your opportunities matter. Let's connect.
Bought Something? Booked a Service? We're Here to Help You Find the Right Support. Clearer assistance for Marketplace customers and participating businesses.
FIA connects customers with independent businesses offering products, services and bookable appointments. If you've completed a purchase or booking and need assistance, we're here to help you navigate platform-related concerns and identify the appropriate support channel.
For questions about product specifications, fulfilment, service delivery, appointment changes or business-specific conditions, the participating seller or service provider may be your first point of contact.
For problems involving your FIA account, platform functionality, transaction records or an unresolved concern involving the platform, you can reach out through our contact form.
Clear communication helps us understand concerns and identify the appropriate next step.
**Purchases, bookings, cancellations, refunds and disputes are subject to applicable seller terms, FIA policies and relevant consumer protection requirements.**
Find the Right Support for What You Need.
Different needs. One place to get connected. From everyday customer questions to business enquiries and partnership opportunities, Find It All brings together several services and programs. Choose the topic that best describes your enquiry so we can understand what you need and direct your message appropriately.
Need assistance with a Marketplace order, purchase, payment or transaction concern? Share your order reference and a brief description of the issue so we can help identify the appropriate next step.
Have a question about an appointment booked through FIA? Let us know the relevant booking reference and the issue you're experiencing.
Need help uploading products, publishing services, managing your Marketplace presence or understanding seller participation? Get guidance on the appropriate FIA seller tools and requirements.
Need assistance creating a listing, claiming a business, accessing your dashboard or understanding FIA Discover, Reach, Showcase, Connect, Grow or Thrive?
Explore assistance with websites, digital marketing, business planning, branding, advertising, automation or launching a business through FIA's professional growth offerings.
Interested in sharing your business journey, choosing a sponsored Business Story package or enquiring about an existing Story project? Connect with our team.
Have questions about FIA's Affiliate Program, Service Partner opportunities or a potential strategic collaboration? Tell us about your interest.
Experiencing an account issue, reporting a technical problem or simply unsure where to start? Send us your question and we'll review it.
Whatever brings you here, let's find the right next step.
What Happens Next? Once your enquiry is submitted:
Your request is securely delivered to the appropriate Find It All team.
We'll carefully review your message and assign it to the right department.
Our team will respond as quickly as possible with the information or support you need.
**Response times may vary depending on the type of request, information required and applicable support arrangements. Submitting a consultation enquiry does not automatically confirm an appointment.**
Tell Us How We Can Help.
A few details are all we need to get started. Use the form below to contact Find It All.
Whether you're a customer, business owner, entrepreneur or potential collaborator, choose the enquiry type that best matches your needs and tell us a little about your request.
Please provide enough information for our team to understand your enquiry. You do not need to share passwords, complete payment-card details or other highly sensitive information.
One simple message can start the right conversation.
Book A Free Consultation
Sometimes the Answer Is Already Here.
Explore helpful information, guides and resources. Before submitting an enquiry, you may find what you need in our Help Centre or on one of our dedicated information pages.
Find answers to frequently asked questions about accounts, listings, business participation, purchases, appointments and FIA services.
Compare FIA's free and paid business plans, understand the available features and explore options for your business.
Explore guides, workbooks, planning tools and educational information for starting, managing and growing a business.
Review information about FIA's policies, platform responsibilities, community standards and applicable participation requirements.
The right information can make your next step easier.
Frequently Asked Questions
You can contact Find It All through our website enquiry form, by emailing info@finditall.ca or through our published WhatsApp contact channel. Select the enquiry category that best matches your question so we can review it appropriately.
Response times depend on the nature and complexity of your enquiry, the information provided and the applicable support arrangements. Our team reviews enquiries and follows up through an appropriate contact channel.
Select the category that most closely matches your request, such as Marketplace Orders, Bookings, Business Listings, Growth Services, Affiliate Program or Technical Support. If none applies, choose General Enquiry.
Yes. If you need assistance with an order made through FIA Marketplace, select Marketplace Orders & Payments and provide your order reference. For product-related or fulfilment questions, you may also need to contact the participating seller.
You can select Bookings & Appointments and provide your booking reference and a description of the issue. Appointment changes, cancellations and service-specific conditions may be handled by the participating provider under the applicable terms.
Yes. Select Marketplace Seller Support if you need assistance with seller participation, product uploads, service listings or available seller-management functionality.
Select Business Listings & Claims and explain whether you need help creating a listing, claiming an existing profile, updating business information or resolving an account-related issue.
Yes. You can review the current plan comparison on our Pricing page or submit a Business Plans enquiry. Grow and Thrive include active booking functionality, with other features and applicable conditions described in their respective plan details.
Yes. Select Business Growth Services and briefly explain what your business needs. Our professional services include areas such as website development, local visibility, social media, paid advertising, integrated growth and AI or automation solutions, depending on the agreed scope.
Yes. Choose Consultation Request or the relevant professional service category and explain what you would like to discuss. Our team can review the request and follow up about suitable next steps. A consultation is not booked until the arrangement is confirmed.
FAQ’s Continued
Select Business Stories and let us know whether you're exploring a package, have purchased a service or need information about an existing project. FIA Business Stories are paid sponsored editorial services with defined deliverables.
You can submit an enquiry under Affiliates or FIA Service Partners. For broader organizational collaborations, choose Strategic Partnerships. Each program has its own application, eligibility and participation requirements.
Select Technical & Account Support and describe the issue, including the affected page, action you were attempting and any error displayed. If the form supports attachments, you may provide a relevant screenshot without including confidential information.
You can use the Report a Concern route through FIA's Trust Centre or select Report a Concern from the contact form. Explain the issue and include relevant public links or references. FIA will review the report under the applicable policies and procedures.
FIA uses submitted contact information to process and respond to enquiries in accordance with its Privacy Policy. You should avoid submitting passwords, banking credentials or unnecessary sensitive information through ordinary contact forms.
Visit or Connect With Us
No Matter the Business Find It All has a place for you.
The Right Connection Can Make All the Difference.
Have a question, an idea or an opportunity worth exploring? Whether you're discovering something new, seeking support, growing a business or looking to collaborate, every meaningful connection begins somewhere.
At Find It All, we're working to bring people, businesses and opportunities closer together. We'd be glad to hear from you.
Discover. Connect. Grow.
