Product Description

AI Growth – Turn Customer Enquiries Into a More Organized Business Process

Your business works hard to attract customers. What happens after they enquire?

A potential customer visits your website.

They ask about your services.

Another person submits an enquiry form.

Someone else requests an appointment.

A previous customer wants to hear about a new offering.

Each interaction may represent a valuable business opportunity.

But as enquiries arrive through different channels, managing them becomes harder.

Contact information ends up in different places.

Someone needs to assign the lead.

Another person needs to send an acknowledgement.

The sales team needs to follow up.

Appointments need to be confirmed.

And somebody must remember to check whether the customer actually received the information they requested.

When you’re running a growing business, these tasks compete for attention with everything else.

Attracting an enquiry is only the beginning. What matters next is having a process for managing it.

That’s why we created AI Growth by Find It All.

A connected AI, CRM and follow-up system designed around your business.

AI Growth is our Most Popular AI and Business Automation package, created for Canadian businesses that want to organize more of the customer journey.

For a CAD $4,999 one-time implementation fee, plus CAD $1,499 per month for ongoing management and support, we configure an advanced AI website assistant, a starter CRM with a sales pipeline, and a set of multi-step workflows based on your approved business processes.

The package supports:

• 3–5 core automation workflows, depending on complexity.
• Up to 4 integrations.
• Advanced lead qualification.
• Integrated appointment support.
• Multi-step follow-up and lead nurturing.
• Customer reactivation, where appropriate and permitted.
• Monthly reporting, optimization and strategy review.

Instead of relying entirely on manual reminders and scattered customer information, your business gains a more structured way to capture, organize and act on suitable enquiries.

The goal isn’t to replace meaningful customer relationships. It’s to help your team manage them more consistently.

Everything Included in AI Growth

AI Growth combines an advanced website assistant, CRM setup, lead management and supported automations into one implementation and ongoing service.

Feature	What’s Included
Discovery & Process Design
AI Discovery / Process Review	Detailed
Process Mapping	Included
Triggers, Actions, Exceptions & Owners	Defined for approved workflows
AI Website Assistant
AI Website Chatbot	Advanced
Business Knowledge Configuration	Expanded approved knowledge base
Frequently Asked Question Answering	Included
Human Handoff	Included
Lead Capture & Qualification
Lead Capture	Included
Lead Qualification	Advanced
Lead-to-Staff Notification	Included
Booking & Appointment Support
Appointment Booking	Integrated where compatible
Appointment Reminders	Included within approved workflows
No-Show Follow-Up	Included where booking data is available
CRM & Sales Pipeline
Starter CRM / Pipeline Setup	Included
Pipeline Stage — New Lead	Included
Pipeline Stage — Contacted	Included
Pipeline Stage — Qualified	Included
Pipeline Stage — Appointment	Included
Pipeline Stage — Proposal	Included
Pipeline Stages — Won / Lost	Included
Stage Customization	Adapted to the client’s business
New Lead → CRM Record	Included
Customer Follow-Up & Communication
Automated Email	Multi-step
Lead Nurture	Multi-step sequence
Lead Follow-Up at Approved Intervals	Included
SMS Automation	Included where suitable; usage separate
WhatsApp Automation	Where supported; provider approval/fees may apply
Missed-Call Text Back	Included where supported
Retention & Reactivation
Review Automation	Included
Post-Service Review Request	Included within agreed workflows
Lost-Lead Reactivation	Included, subject to consent and data quality
Customer Reactivation	Included where appropriate
Quote / Proposal Follow-Up	Included where status data is available
Internal Coordination
Internal Task Creation	Basic
Management Alerts	Basic
New-Customer Onboarding Workflow	Optional within workflow allowance
Invoice / Payment Reminders	Optional within workflow allowance and suitable permissions
Integrations & Workflow Limits
Integrations	Up to 4
Core Workflows	3–5
Reporting & Ongoing Support
Monthly Automation Reporting	Included
Automated Weekly Reporting	Included where source data is available
Monthly Optimization	Included
Monthly Strategy Review	Included
Support	Enhanced
Optional / Additional Services
AI Voice Agent	Optional paid add-on
Document / Data Processing Automation	Add-on
Internal Knowledge Assistant	Add-on
Additional Integrations	Separately quoted
Additional / Major Workflow Builds	Separately quoted
Commercial Terms
One-Time Implementation	CAD $4,999
Monthly Management / Support	CAD $1,499
Initial Support Engagement	3 months after implementation/go-live
Third-Party Subscriptions & Usage	Separate unless expressly included

Important scope clarification: The automation examples show functionality supported by the AI Growth tier, but implementation is limited to 3–5 selected core workflows and up to 4 integrations. They are not promises that every listed example will be implemented as a separate workflow.

Some features depend on software compatibility, customer consent, approved data, system permissions and relevant platform rules.

Is AI Growth the Right Choice for Your Business?

AI Growth is intended for businesses with enough customer-enquiry activity to benefit from a more structured CRM and follow-up process.

It’s a suitable fit if you’re:

• A growing service company: You receive enquiries from your website or other supported channels and want a more organized response process.
• A business with a small sales team: You need a clearer way to assign leads, manage pipeline stages and coordinate follow-up.
• An appointment-based company: You want booking-related workflows, reminders and appropriate no-show follow-up.
• A company already investing in marketing: You want a more organized system for handling the leads your marketing generates.
• A business experiencing manual follow-up delays: You need approved acknowledgements and multi-step nurture workflows.
• A business owner seeking better lead visibility: You want to see which enquiries require attention and what stage they’re at.
• A company ready for connected systems: You have compatible platforms and want up to four agreed integrations configured.

AI Growth may be useful for automotive service businesses, home service providers, professional service companies, appointment-based businesses, consultants and other Canadian businesses with repeatable customer-engagement processes.

For multi-department operations, complex internal automation or high-volume custom AI systems, AI Operations or an enterprise proposal may be more appropriate.

What Does AI Growth Mean for Your Business?

1. Create a clearer process from enquiry to follow-up

A lead shouldn’t depend entirely on someone remembering to copy information into a spreadsheet or forward an email.

AI Growth supports a connected process for capturing appropriate customer information, creating a CRM record and notifying the right team member.

The exact process is configured around your approved business requirements.

This can help provide clearer ownership and visibility over enquiries.

2. Give website visitors more useful first-step support

Your customers may visit your website at different hours and arrive with different questions.

AI Growth includes an advanced website assistant configured using an expanded knowledge base of approved business information.

It can help respond to supported questions, ask appropriate qualification questions and provide a defined path to human support.

AI-generated answers require testing and may still be inaccurate. Important matters must remain subject to human oversight.

3. Qualify enquiries before handing them to the team

Not every enquiry contains the information a staff member needs.

A potential customer may have a particular service requirement, preferred location or timeline.

AI Growth supports advanced lead qualification based on rules established with your business.

The objective is to collect appropriate, relevant information that can help your team understand and prioritize enquiries.

Unnecessary sensitive data should not be collected.

4. Organize the customer journey in a starter CRM

When businesses grow, managing customer opportunities through inboxes and individual notes becomes more difficult.

AI Growth includes a starter CRM and sales pipeline.

The master-defined pipeline can follow stages such as:

New Lead → Contacted → Qualified → Appointment → Proposal → Won/Lost.

These stages can be adapted to suit your business.

The objective is to create a practical structure that helps your team understand where each supported opportunity stands.

5. Follow up through an approved multi-step sequence

Customer decisions don’t always happen immediately.

Some people need more information.

Others want time to compare options.

Some may not respond after an initial enquiry.

AI Growth includes multi-step follow-up and nurture automation with client-approved timing and messages.

For example, the master provides Day 1, Day 3 and Day 7 as a possible follow-up pattern.

The actual timing and channels must suit the customer’s consent, the business process and applicable messaging rules.

6. Support booking and appointment communication

Appointment-based businesses often spend time confirming bookings, sending reminders and following up after missed appointments.

AI Growth includes integrated appointment support and appropriate booking-related workflows.

Where compatible systems provide the required information, the approved workflow can support reminders or no-show follow-up.

Successful calendar integration depends on platform compatibility and authorization.

7. Coordinate routine communication across supported channels

Different customers may prefer different contact methods.

AI Growth supports multi-step email, SMS automation where suitable and WhatsApp automation where supported.

Missed-call text back is also included where supported by compatible telephony services.

These functions must operate within the approved workflows and relevant platform capabilities.

Third-party messaging fees are separate.

8. Reconnect with appropriate previous enquiries

Some customers express interest but don’t proceed immediately.

Others may have received a proposal and stopped responding.

AI Growth supports lost-lead reactivation, quote/proposal follow-up and customer reactivation where relevant, approved and supported by available data.

These activities depend on the contact information, consent and status data your business can legitimately use.

They are not permission to send unsolicited messages indiscriminately.

9. Make staff responsibilities clearer

Automation should help your people know what needs attention.

AI Growth includes basic internal task creation and management alerts within the selected workflow scope.

For example, an agreed process might notify a team member about a newly qualified lead or a follow-up requirement.

The appropriate routing rules are designed around your business.

10. Support more consistent customer review requests

Customer feedback can be valuable to a business and to people researching its services.

AI Growth includes review automation, including appropriate post-service requests within approved workflows.

Your company controls which customers are eligible and when requests should be sent.

The system must not generate fake reviews or manipulate ratings.

11. Make customer activity more visible

Business owners may want to know how many enquiries entered the system, what follow-up took place and where problems occurred.

AI Growth includes monthly reporting, with automated weekly summaries where source-system data supports them.

Available information may include lead volume, handoffs, workflow activity and failures.

Reporting is limited by the connected platforms and reliability of the underlying data.

12. Improve the system as your needs evolve

Automation requires ongoing attention.

Business information changes.

Staff responsibilities change.

Connected services may update their systems.

AI Growth includes monthly optimization and enhanced support for the agreed configuration.

Minor updates fall within monthly management scope.

New agents, additional integrations or substantial workflow redesigns require separate approval.

13. Keep the important decisions with your team

AI can assist with structured questions, record updates, reminders and appropriate handoffs.

It should not independently make sensitive business commitments or decisions beyond its approved authority.

We establish escalation points and test the approved workflows.

Your company remains responsible for business rules, data quality, customer decisions and compliance with applicable requirements.

AI Growth helps create a more organized operational process while keeping your team responsible for the relationships that matter.

Why Choose Find It All?

Because the customer relationship shouldn’t become more complicated as your business grows.

Every business begins with a simple goal.

Offer something valuable.

Serve customers well.

Build trust.

Develop a company people want to return to.

But growth introduces new responsibilities.

More enquiries.

More information to organize.

More people involved in follow-up.

More tools that need to work together.

And more opportunities for something important to be overlooked.

At Find It All, we believe technology should help businesses manage that complexity more effectively.

Operated by Innovara Marketing Inc., Find It All is building a Canada-first business discovery and growth ecosystem.

Our vision brings together local discovery, professional services, storytelling and useful business resources.

AI Growth is designed to support businesses that want to connect their customer-enquiry and follow-up processes more effectively.

We begin with your business, not the software

The purpose of automation is to address real workflow needs.

We start by understanding how customer enquiries arrive, how your team handles them and where appropriate automation could help.

We then define the implementation around approved processes.

We believe in connected rather than fragmented systems

A chatbot can answer questions.

A CRM can store contacts.

An email platform can send messages.

But these tools become more useful when the approved workflows connect them coherently.

AI Growth is designed around that connection.

We prioritize useful handoffs

Not every customer conversation should remain automated.

A complex request may require a salesperson.

An unusual issue may require management.

A sensitive matter may need specialist attention.

We include human handoff so automation can support — rather than replace — appropriate business judgment.

We value transparent commercial arrangements

Your implementation fee pays for the defined discovery, configuration, integrations, testing and launch work.

Your monthly fee covers agreed monitoring, optimization and support.

Third-party subscriptions and usage are disclosed separately.

We want to build systems that can evolve responsibly

A business may begin with a starter CRM and a few core workflows.

Later, it may need more advanced routing, internal operations automation or custom AI functionality.

FIA offers AI Operations and custom services for those requirements.

Expansion takes place through an approved additional scope, rather than silently changing the original package.

We believe in growing together

Our wider mission is to help Canadian businesses become more discoverable, communicate their value and build sustainable professional relationships.

Business automation can contribute to that mission by making appropriate customer processes clearer and easier to manage.

We want the technology to serve the business you’re building — not become another system your team struggles to maintain.

What Happens After You Purchase AI Growth?

AI Growth involves a structured implementation followed by monthly management and support.

Step 1 — Welcome & Business Discovery

We learn about your services, customer enquiries, sales process, existing software and operational priorities.

We identify the relevant challenges the system should address.

Step 2 — Detailed Process Mapping

We document the selected workflow triggers, actions, exceptions, data requirements and responsible staff members.

We confirm the three to five core workflows to be implemented.

Step 3 — Integration & CRM Planning

We assess the relevant systems and confirm up to four approved integrations.

We also establish the starter CRM and pipeline structure appropriate to your business.

Step 4 — AI Assistant Configuration

We configure the advanced website assistant using your approved business information.

We define permitted responses, qualification questions and human handoff rules.

Step 5 — CRM & Lead Pipeline Setup

We implement the agreed pipeline stages, contact-record fields and lead-routing rules.

The default stages are adapted to your operational requirements where necessary.

Step 6 — Multi-Step Automation Build

We build the agreed workflows, which may include enquiry acknowledgements, qualification, staff notification, follow-up, appointments or appropriate reactivation.

Each selected workflow must stay within the defined scope and technical capabilities.

Step 7 — Communication Configuration

We configure approved email, SMS or supported WhatsApp/telephony components as required by the selected workflows.

Platform approvals and third-party usage charges apply.

Step 8 — Testing & Client Acceptance

We test supported customer journeys, data transfers, handoffs, booking events and relevant failure scenarios.

Your team reviews and approves the implementation for the agreed use.

Step 9 — Go-Live & Team Handover

After acceptance and necessary technical checks, the system becomes operational.

Your team is provided with the agreed workflow and usage information needed to manage the system.

Step 10 — Monthly Management & Reporting

The three-month initial support engagement begins after setup/go-live under the applicable agreement.

We provide monthly monitoring, agreed optimization, reporting and enhanced support.

Step 11 — Monthly Strategy Review

We discuss available workflow performance information, business feedback, potential improvements and next priorities.

Step 12 — Reviewing Future Requirements

As your business develops, new workflow opportunities may emerge.

We assess additional integrations, advanced features or major changes separately before implementation.

Important Service Information

We believe a professional AI and CRM automation service must have clear technical, commercial and data-handling boundaries.

One-time implementation fee: CAD $4,999, before applicable taxes.

Monthly management/support: CAD $1,499, before applicable taxes.

Initial support engagement: Three months after setup/go-live, under the applicable agreement.

Included AI system: Advanced AI website assistant configured using approved business information.

CRM: Starter CRM and pipeline setup, with stages adapted to the client’s business.

Workflow scope: Three to five core workflows, selected according to complexity and business requirements.

Integration scope: Up to four supported integrations. Premium connectors and technically complex systems may require an additional quote.

Communication automation: Multi-step email; SMS where suitable; WhatsApp where supported and approved; missed-call text back where telephony permits.

AI voice agent: Optional paid add-on; not included.

Third-party subscriptions: CRM, chatbot, automation, telephony and other provider subscriptions are separate unless expressly included.

Usage charges: AI/API requests, messages, email, SMS, voice minutes and WhatsApp conversations may incur separate charges.

Accounts and access: Client-owned accounts are preferred. Connected-system access requires client authorization and appropriate permissions.

Data handling: The client must supply accurate, authorized information and agree to appropriate data collection, consent and retention practices.

Sensitive workflows: Regulated, high-risk or particularly sensitive processes require additional review and may fall outside the standard package.

Support: Enhanced support, not 24/7 emergency coverage unless separately contracted.

Ongoing optimization: Minor changes within the agreed monthly scope. New agents, integrations and major redesigns are separately quoted.

Dependence on external platforms: Features may be limited by provider policies, APIs, compatibility, outages or changes in service availability.

Results: Lead volume, response rates, booked appointments, conversion rates, staff time savings, operating costs and revenue cannot be guaranteed.

Your Business Has Worked Hard to Attract Customers. Give Every Enquiry a Clearer Path Forward.

Every enquiry represents someone who has taken an interest in your business.

They may need information.

They may want a quote.

They may be ready to book.

Or they may need time before making a decision.

Whatever the situation, your team benefits from knowing what happened and what needs attention next.

AI Growth helps bring more structure to that process.

An advanced website assistant to support routine questions.

A CRM to organize contacts and sales opportunities.

Appropriate qualification and handoff rules.

Multi-step follow-up.

Booking-related workflows.

Management alerts.

Ongoing reporting and support.

Not a promise that automation will turn every enquiry into a customer.

But a professionally implemented system designed to make selected processes more coordinated and manageable.

With Find It All, you’re also building a relationship with a Canada-first business-growth ecosystem focused on helping independent companies strengthen their presence and develop their operations.

AI Growth – CAD $4,999 one-time setup + CAD $1,499/month.

Third-party software, usage charges and applicable taxes are additional. Three-month initial support engagement begins after implementation/go-live.

Capture with Purpose. Follow Up with Structure. Grow with Find It All.